Bucky Fairfax, Executive Vice President, Chief Human Resources Officer | RTI International
Bucky Fairfax, Executive Vice President, Chief Human Resources Officer | RTI International
Peer recovery support workers, known as peers, play a vital role in aiding individuals recovering from substance use disorders. These workers utilize their personal recovery experiences to empathize and guide participants through their own recovery journeys. This emotionally demanding work can lead to burnout, highlighting the need for self-care and supportive organizational cultures that promote well-being and diversity.
A study conducted by RTI on behalf of the New Jersey Prevention Network (NJPN) revealed an increasing demand for peer recovery support workers across New Jersey. Surveys completed by employers from 23 programs showed that ten are actively hiring, while five have recently added new staff within the last 90 days.
RTI also surveyed 174 peers to gain insights into their work experiences. One-third reported expanding roles involving case management and navigation services, which can create challenges due to unclear scope. Moreover, one-quarter indicated signs of burnout—a concern common in high-stress roles like recovery support. Despite these challenges, most peers remain committed to their roles, with only a small percentage planning to leave within the next year.
To support the peer workforce, RTI's survey data suggests providing opportunities for peer connection and guidance from supervisors. The majority of peers expressed confidence in coworker and supervisor support. There is also strong interest in further education and certification to enhance skills.
Organizations such as NJPN offer training and professional development for peers and employers. Additional resources include state Recovery Community Organizations (RCOs) and national bodies like NAADAC, NAPS, and CARS.